Golwg y Mor will be accepting bookings from the 25th July.
“Bookings can be made for stays after 11th July, but this is at people’s own risk and they should check with the accommodation provider before they book.”
The above quotation is taken from the Welsh Government’s web-page Corona virus: guidance for tourism and hospitality businesses for a phased and safe re-opening. Guidance to help tourism and hospitality businesses safely re-open during the corona virus (COVID-19) pandemic, published on the 29th June 2020.
It is now obligatory to carry out a risk assessment prior to re-opening Golwg y Mor to guests.
Firstly, I must point out that in the current circumstances a totally risk free holiday is impossible. This letter sets out the steps that will be taken to mitigate risks associated with the Covid 19 virus whilst holidaying at Golwg y Mor.
The greatest risk is that a visitor develops Covid 19 symptoms when staying at Golwg y Mor. Thus all guests must contact me if they experience any of the symptoms associated with Covid 19 prior to their arrival. Also all guests must confirm that they will conform to the Welsh Government guidance in bold type below:
If a guest is displaying signs of the Covid-19 virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have Covid-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow government guidance on dealing with possible or confirmed corona virus (COVID-19) infection.
- If the guest cannot return home, the guest will be expected to pay all costs.
Those costs will be £100.00 per day over and above the original cost of their holiday, starting from the day after their holiday was due to finish.
Therefore if you or any of the people staying at Golwg y Mor with you do experience the signs of infection of the Covid-19 virus whilst holidaying at Golwg Y Mor, as well as following the guidance previously stated you must inform me of your situation.
In these very unusual circumstances I will inform the visitors due to arrive in the following 2 weeks, of that situation. They will then have the option to cancel their
holiday and receive a full refund of any payments taken by myself in relation to that holiday.
The second main risk is that visitors immediately prior to your arrival are asymptomatic carriers of the Covid 19 virus.
To mitigate this risk as much as is possible a very specific cleaning regime will be carried out.
I have enclosed a copy of the message that will be left by the housekeepers ( Choice Housekeeping) that specifies that regime.
It will be clear from that message that the housekeepers are unable to intensively clean crockery, cutlery, and kitchen utensils. Thus, as stated in that message
“All Guests Are Requested To Perform the Following-
On Arrival: Re-wash all crockery, cutlery and kitchen utensils before use in hot soapy water.”
To facilitate the above I have reduced the above to a basic set as itemised in the attached list.
Also in the message the following applies
“Before Departure: All used beds Must be stripped (including the mattress and pillow protectors. All linens and protectors must be put in one of the supplied black bin bags, all towels and bath mats in another then both securely tied.
All bins Must be emptied and all bin bags securely tied and deposited in the outside bins.”
To allow the house-keepers the necessary time to clean effectively I have had to delay arrival until 5.00PM, the departure time remains at 10.00AM.
As a further precaution I would ask all guests to contact me up to one week after departure if they have developed any symptoms associated with Covid 19 since returning home.
Please note that given the uncertainty associated with current pandemic, I may have to cancel guests’ bookings at very short notice.
If any visitors are in anyway unhappy with the instructions to be followed on arrival and departure, please inform me ASAP and I will arrange a full refund of any monies already received.